Mission Statement
At City Medical our mission is to be the wholesaler of choice to our customers across South Africa. We will achieve this by consistently providing
quality and cost effective pharmaceutical and related products while maintaining the highest level of service excellence.
Vision
Based on three strategic pillars – innovation, culture, and sustainable growth – our vision is to become the supplier and wholesaler of choice to our loyal and valued customers.
We strive to supply quality, cost effective and affordable pharmaceutical and related products, and ensure price competitiveness through leveraging on core partnerships.
We make every effort to deliver on our promise of absolute customer care and service excellence through finding innovative solutions while maintaining a can-do attitude.
We are guided by an unwavering commitment to provide exceptional value-add services to our clients through our convenient and accessible sales channels – we’re only a click or a call away
History
City Medical Group started from modest and humble beginnings some 30 years ago. The group has, over the years grown to be the largest privately owned pharmaceutical wholesaler in South Africa with four state of the art distribution centers strategically located in Pretoria, Durban, Polokwane and Johannesburg.
Our Pledge
• To act with absolute integrity and transparency.
• To be fair, to be honest and to abide by the highest ethical standards while carrying out our day-to-day business.
• To provide the highest level of personalized customer care and service excellence.
• To ensure access to the widest range of quality products at cost effective prices. By demonstrating these qualities, we aim to show our commitment to build trust and loyalty with our customers