Browse our FAQs and find answers to your questions.

Do we deliver?

Yes! All customers who have an existing account or open a new account with us qualify for free delivery in South Africa. Terms and conditions apply.

What are our operating hours?

Mon – Fri        08:00 – 12:00 / 14:00 – 17:00

Sat                   08:00 – 12:00

How to open an account.

 Opening an account with City Medical is as simple as 1,2,3

    • Click on Open an Account
    • Complete the online form and submit.
    • You will receive an email with further instructions

Provided all documents are in order, please expect a maximum five working day turnaround time.

How to place an order

There are several ways to place your order, depending on what you would prefer.

    • Telephonically
    • Online Smart Orders application – click here for more info
    • You can also access our products through Orderwise, X/Procure, Surgicom and Rep-Wise

How to see latest promotions

All our promotions are emailed to our clients, alternatively you can register and view our promotions here

Still have unanswered questions?

Give us a call:

Durban                            031 574 8200

Pretoria                           012 749 1300

Polokwane                     015 292 3444

Johannesburg               011 882 4475

National WhatsApp     064 872 7652