“At City Medical no customer is TOO BIG or TOO SMALL.”

Mission Statement

At City Medical our mission is to be the wholesaler of choice to our customers across South Africa. We will achieve this by consistently providing
quality and cost effective pharmaceutical and related products while maintaining the highest level of service excellence.


City Medical Group started from modest and humble beginnings some 30 years ago. The group has, over the years grown to be the largest privately owned pharmaceutical wholesaler in South Africa with four state of the art distribution centers strategically located in Pretoria, Durban, Polokwane and Johannesburg.

Our Pledge

To act with absolute integrity and transparency.
To be fair, to be honest and to abide by the highest ethical standards while carrying out our day-to-day business.
To provide the highest level of personalized customer care and service excellence.
To ensure access to the widest range of quality products at cost effective prices. By demonstrating these qualities, we aim to show our commitment to build trust and loyalty with our customers


Based on three strategic pillars – innovation, culture, and sustainable growth – our vision is to become the supplier and wholesaler of choice to our loyal and valued customers.

We strive to supply quality, cost effective and affordable pharmaceutical and related products, and ensure price competitiveness through leveraging on core partnerships.

We make every effort to deliver on our promise of absolute customer care and service excellence through finding innovative solutions while maintaining a can-do attitude.

We are guided by an unwavering commitment to provide exceptional value-add services to our clients through our convenient and accessible sales channels – we’re only a click or a call away

Our Purpose

Everyone who works for City Medical is united by one, clearly define common purpose – to improve people’s lives with access to healthcare services and quality healthcare products.

This means that – as a business and as individuals – we aim to make a meaningful difference in people’s lives.

We are committed to serve our communities by acting responsibly, ethically, with purpose and in partnership with our customers.

Our Values

We respect diversity by creating a culture of inclusivity.

We act with passion by committing our hearts and minds.

We encourage teamwork and building strong teams, by being fair and promoting shared goals.

We pursue innovation by continuously finding new ways to improve.

We support commitment by meeting our customers’ needs.

We believe in being transparent by sharing information and encouraging dialogue.

We inspire collaboration by working together and taking advantage of our collective genius.