Employee Relations Officer

Duties & Responsibilities

• Relevant training and/or certifications as an Employee Relations Specialist
• Regularly review and update HR policies to align with current legislation and organizational needs.
• Communicate policies effectively to all employees and ensure understanding.
• Conduct training sessions for employees and managers on HR policies, procedures, and compliance requirements.
• Monitor adherence to HR policies and procedures across the organization.
• Prepare reports on compliance status and areas needing improvement
• Ensure documentation is accessible and up-to-date for audits or reviews.
• Handle grievances and disciplinary inquiries in line with HR policies and legal requirements.
• Assist with disputes at CCMA
• Act as a liaison between management and unions on IR matters.
• Provide guidance to managers on IR matters and general HR issues
• Conduct exit interviews
• Collect and analyze employee data
• Use data to create employee profiles
• Organize and update employee files
• Adhere to regulatory standards
• Oversee employee orientation and training

Experience & Qualifications Required

• Proven 5-7years, work experience as an Employee Relations Specialist or similar role.
• HR / IR Diploma essential.
• Demonstrated knowledge of employment law.
• Strong problem-solving ability.
• Outstanding interpersonal skills.
• Exceptional written and verbal communication.
• Excellent organizational skills and attention to detail

The role requires a well-spoken, reliable, and proactive individual who is both a team player and capable of working independently. A positive, solution-oriented personality with a keen attention to detail and the ability to thrive under pressure is essential. 

Kindly be advised that only candidates meeting the specified requirements will receive communication from us. Should you not receive a response within two weeks of your application, please consider your application unsuccessful.